2017 OAAP Conference: Presenter Schedule

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October 26

CIBC Lobby
8:15 - 9:00am
Registration, Continental Breakfast & Networking
Accolade East 102
9:00 - 9:30am
Welcome, introductions & housekeeping
9:30 - 10:30am
Keynote: Tim Cork
10:30 - 11am
Break
Accolade East 001, 003, 005, 007 or 009
11:00 - 12:15pm
Workshop Sessions
12:20 - 12:50pm
Workshop Sessions
12:50 - 1:45pm
Lunch
Accolade East 003, 005, 007 or 009
1:45 - 3:00pm
Workshop Sessions
3:00 - 3:15pm
Break
Accolade East 003, 005, 007 or 009
3:15 - 4:30pm
Workshop Sessions
CIBC Lobby
4:30 - 6:00pm
“Ride Out the Rush Hour” Reception
Guided Tours of the Art Gallery of York University (Optional)
Accolade East Lobby
6:00pm -
Off-Campus Social Outing (TBC)

11:00 - 12:15 pm Sessions

Accolade East 007

Early Alert & Collaborative Approach: Best Practices for Advising First-Year Students

Krista Bouw, Andrea Tran
11:00 am to 12:15 pm

With domestic enrolment declining, retention initiatives have become more important than ever before. How can academic advisors identify, target and support at-risk students with a holistic and collaborative approach? To better support student success, Niagara College implemented Beacon, an integrated toolkit for case management and early alert. The student strengths inventory assessment tool, combined with targeted early alert strategies and collaboration with key student service areas, served as the foundation of the first-year support framework.

Accolade East 009

YU Advise: A University-Wide Professional Practice Model

Lara Ubaldi
11:00 am to 12:15 pm

Creating a “professional practice model” for academic advising at a 55,000-student, interdisciplinary commuter school was a challenge that we undertook in 2015. This session will share the process through which the Professional Practice Model was developed and allow participants to experience the model and apply it to their own professional development in an experiential way. The Professional Practice Model begins with a Competency Framework for advisors who are developing, refining and mastering advising skills, knowledge and attitudes. It includes Team & Individual Development Plans, a Curriculum that maps Competencies to classroom-based and self-paced professional development activities, the development of new learning modules and an annual conference bringing together our advising community of practice at York.

Accolade East 001

A Healthier YU: Linking Wellness to Student Success

Leah State, Stephanie Francis
11:00 am to 12:15 pm

This session will share results of the National College Health Assessment to inform advisors of the key health issues faced by students. We will also review a framework to support advisors when engaging in challenging conversations with students about their health. Lastly, in the spirit of working “all together now,” the session will end with a discussion of ways advisors can help champion a more holistic understanding of today’s students with student services partners.

12:20 - 12:50 pm Sessions

Accolade East 003

What Can a NACADA Membership Do For You?

Patricia MacMillan
12:20 pm to 12:50 pm

NACADA is the global community for academic advising. Have you heard of NACADA and want to get involved? Have you never heard of NACADA and want to know more? Come to this session to learn all about the organization, what it can do for you and what you can do for it.

Accolade East 005

Sortez de Votre Bureau! L’utilisation de la Marche en Plein Air Comme Approche Alternative de Counseling aux Études / Get Out of Your Office! Using Walking in Nature as a Tool for Academic Advising

Maryse Gareau
12:20 pm to 12:50 pm

Cet atelier explore l'utilisation des rencontres informelles, plus flexibles et thérapeutiques sur le campus, où c’est le développement de la relation entre conseillère aux études et étudiant. Donc, on veut mettre l’accent sur l’importance de l’exercice et de marcher au milieu naturel pour un temps donné et utiliser l’environnement pour faciliter l’échange et changer la dynamique de la relation en conseillère aux études et étudiant.

This session explores using a more informal advising meeting setting to focus on developing the advisor/advisee relationship. We are using literature from different educational and therapeutic approaches to support the idea that walking in nature during advising sessions may facilitate communication and improve advisor/advisee relationship dynamics. We will also discuss the logistics of using this approach in our day-to-day advising experience.

Accolade East 007

Transfer Connect: Bridging Recruitment, Assessment & Advising

Andrew Wilson, Brian Callan, Sienna Stock, Hannah Hermosa, Kaitlyn Song
12:20 pm to 12:50 pm

Beginning with the September 2013 entry, York augmented its service to Transfer Credit students by developing process changes that made it faster and easier for them to move from prospective to applicant to registrant. York grounded these changes in Ontario fast-track admissions, comprehensive website renewal, course database development, proactive student communications, streamlined transfer credit assessment and a dedicated online admissions service.

Accolade East 009

Four Things to Consider When Supporting Students Through Social Media

Ian Barcarse
12:20 pm to 12:50 pm

Social media is a powerful tool, especially when it comes to informing, engaging and supporting students. This presentation will inform academic advising professionals about the benefits, challenges and risks of using social media as a customer service tool. It will address four key considerations when establishing and maintaining a social media community that are relevant to both new and seasoned social media administrators.

The Communications & Marketing Team of the Division of Students at York University (VPS Communications) are leaders in social media, managing and engaging on York University channels with more than 160,000 followers. The team also reviews, responds and triages nearly 250,000 social media inquiries a year.

1:45 - 3:00 pm Sessions

Accolade East 009

Calling All Leaders...

Lara Ubaldi
1:45 pm to 3:00 pm

Are you responsible for leading advising in your department, faculty or institution? Or do you have great ideas or feedback on how to shape academic advising in Ontario? If your answer is “yes”, then this is the session for you! Join a facilitated discussion exploring the complexities, challenges and opportunities shaping academic advising practice in Ontario in the twenty-first century.

Mental Health: How to Address It, How to Support It, What to Say

Rose Anthony
1:45 pm to 3:00 pm

1 in 5 Canadians experience mental health issues. Mental health issues are therefore a growing concern among postsecondary students.

Through the process of openly discussing mental health and creating awareness, we are socially reconstructing the way in which mental health is perceived. Understanding mental health and the impact it has helps to de-stigmatize negative perceptions.

This presentation will focus on the importance of considering and being sensitive to mental health; specifically how to address it and support it within the context of advising.

Accolade East 005

Advising Waldos

Tammy Somaroo, Anita Ramjattan
1:45 pm to 3:00 pm

This presentation is about exploring fluid aspects of “alternate advising” for new students. By contextualizing advising procedures to adapt to our changing demographics, we will review how nontraditional advising methods apply within our current practices. For example, using online platforms to engage and advise newly admitted students. We will present feedback from students in relation to their experiences and outcomes. We will discuss successes, challenges and improvements through interactive dialogue.

Accolade East 007

The Student Advisement Centre at Sheridan: 12 Years Old & Evolving

Jordan Carlson, Erica Dean, Joanne Islip, Maria Lucido-Bezely, Anna Maocheia
1:45 pm to 3:00 pm

The Student Advisement Centre started as a targeted initiative to enhance the student experience and to fill a gap in support as voiced by the students. This presentation will discuss our collaborative approach, the first-year experience, the practice of whole-person advising, the use of CRM for data collection and our use of other technologies. Learn how our “critical success” was our collaborative approach and our ongoing commitment to being nimble and adaptable to the changing needs of our students and our institution. Come join us as we share our experiences, lessons learned, challenges and successes!

Accolade East 003

Transfer Student? Now What? From Articulations & Agreements to Advising

Paula Green
1:45 pm to 3:00 pm

When transfer students arrive on campus, many experience difficulties navigating their new environment. They seek out advisors at the central and/or department level to help them understand the transfer credit statement and the required credits for credential completion. What advising information is needed to provide guidance and make decisions? What’s involved in the transfer assessment process? How is the information in the articulation agreements to be used/interpreted by advisors? What challenges are experienced by students and advisors in the process?

3:15 - 4:30 pm Sessions

Accolade East 003

Mindfulness in Academic Advising

Mariam Hashemi Wong, Bev Petrovic
3:15 pm to 4:30 pm

What is mindfulness? Can it help deal with stress? How I can I learn more? Mindfulness is an evidence-based approach to becoming more aware by making a mind-body connection. You can experience the benefits immediately, anyone can do it and it costs nothing. It can be easily incorporated into daily practices to help both academic advisors and students.

Come learn more at this interactive session and take away practical strategies!

Accolade East 005

Turning Failure Into Hope: Advising At-Risk Students

Keshia Gray, Hollis Sinker
3:15 pm to 4:30 pm

Academic advisors play a vital role in the persistence of at-risk students. This workshop provides advisors with a toolkit for their next sensitive advising interaction. At times, the difference between graduating and dropping out is the academic advising appointment. When is coaching more appropriate than advising? How do you give students the confidence to make their own choices? We explore this and more as we give students the courage to turn their failure into hope.

Accolade East 007

Mass Advising: Bringing Together Advising & Strategic Communications

Jennifer Fabro, Dani Couture
3:15 pm to 4:30 pm

The First Year News Feed is a weekly e-newsletter developed to streamline communications with first-year engineers to ensure that they receive timely, need-to-know information from a consistent, trusted source. The News Feed is managed by a first-year advisor throughout the academic cycle in collaboration with communications professionals, student life and registrarial staff. “Mass advising” has the potential to reduce the number of transactional interactions with students, allowing advisors to focus on more holistic, developmental conversations.

Accolade East 009

Re-BOOTing Enrolment: Learn About Lassonde's Bootcamp for New Admits

Hema Nair, Gayathry Wright , Lauren Hall, Zeripha Moses, Alisha Rajwani
3:15 pm to 4:30 pm

The Lassonde School of Engineering attempted in 2016 to re-boot enrolment advising for new admits. While most of the rest of the University was moving toward online enrolment, we developed Bootcamp, an all-day, on-campus experience that allowed new admits to meet other new and current students, participate in a first-year lab experience and enrol in courses. Feedback from students after two years of running Bootcamp has been overwhelmingly positive. Learn how our day is structured, why we went this route and what we have learned along the way.

October 27

CIBC Lobby
8:15 - 9:00am
Registration, Continental Breakfast & Networking
Accolade East 003, 005, 007 or 009
9:00 - 10:15am
Workshop Sessions
10:15 - 10:30am
Break
Accolade East 003, 005, 007 or 009
10:30 - 11:45am
Workshop Sessions
11:50 - 12:20pm
Workshop Sessions
Accolade East 001
12:20 - 1:00pm
Wrap Up & words from the OAAP executive
1:00pm
Campus Tours (Optional)

9:00 - 10:15 am Sessions

Accolade East 007

Decision Making Without Regret

Robyn Parr
9:00 am to 10:15 am

Increasingly, we’re asked to make faster decisions with limited information and potential long-term effects. This interactive session will guide you through a process of decision making using two techniques. You will have opportunities for reflection and evaluation of some of the decisions you’ve already made, and those you have yet to make. Come prepared to reflect!

Accolade East 009

Academic Advising 101: How to Integrate Advising Theory in Practice

Alice Salamon
9:00 am to 10:15 am

Have you ever wondered why we advise the way we do? What is the foundation on which we base our practice? What style of advisor are you?

Theory is boring... this presentation is fun. This workshop will provide you with a general overview of various advising approaches including prescriptive advising, intrusive advising, developmental advising and more! Let’s talk about students, their problems and concerns, and how we can integrate theory in our practice.

Accolade East 003

Support Student Transfers & Transitions

Andrew Wilson, Marsha Newhook, Elisa Cappelletti, Brian Callan, Santo Vescio
9:00 am to 10:15 am

The Transfers & Transitions team is responsible for ensuring that applicants are informed and supported throughout their transition to the University from other institutions or in mature student circumstances. This team plays a key role in supporting students (undergraduate and graduate) whose admission and entry to the University requires communication, coordination and decision-making with academic departments and units outside of admissions. In addition, this team supports the streamlining of multi-stage admission processes, the rescind process, mature and transfer admission, external advanced standing credit assessments and returning student reactivation.

Accolade East 005

Service Excellence Meets Academic Advising: Disney Comes to York

Suzette Aleung, Ladonna Taylor
9:00 am to 10:15 am

Service excellence is the backbone of success in any organization. Two experienced York advisors, trained in Disney’s famous programs, bring you fresh, innovative ideas that drive a culture of service excellence. Learn approaches to providing exemplary advising, i.e. “intentionality,” “touch point mapping” and “the circle of excellence.”

A proven customer service model is foundational to the next phase in advising in the changing postsecondary landscape.

10:30 - 11:45 am Sessions

Accolade East 003

Engineering Resilience

Clare Tattersall
10:30 am to 11:45 am

As we continue to see compelling evidence of increases in student mental health issues, we need to develop programming that will enable postsecondary institutions to provide early intervention and proactive programming so as to avoid the negative consequences for all in delaying support until challenges have reached a crisis point. Through a case study approach, this paper explores how one Faculty developed a successful program to address these challenges and as a result, saw a dramatic increase in academic success and resilience amongst its most at-risk students.

Accolade East 005

Coaching Students for Academic Success

Cathy Boyd-Withers, Mona Frial-Brown
10:30 am to 11:45 am

Learning Skills Services is about “learning how to learn” and improving student effectiveness at studying, learning and achieving academic goals. Using a coaching and developmental approach, we provide workshops, drop-in services, peer-led and individual sessions on topics such as time management, reading and notetaking, exam prep and more. This session will introduce you to Learning Skills Services, provide practical academic coaching tips and resources and explore opportunities for enhanced partnerships with Academic Advising.

Accolade East 007

Supporting a Decentralized System: The Advising Community of Practice

Paul Sileika
10:30 am to 11:45 am

The decentralized model of advising can present certain challenges in regards to consistency of advising across program departments. Establishing a community of practice at an institution with a decentralized model can work toward the goal of developing effective practices as well as increased recognition of advising as a profession. This session will describe the successes and challenges of establishing an advising community of practice at Ryerson University.

Accolade East 009

Developing Change Intelligence to Thrive Through Change

Lindsey Ostrosser, David Ip Yam
10:30 am to 11:45 am

Due to changing higher education trends, evolving student needs and increasing fiscal restraints, advising units cannot simply replicate yesterday’s practices. There must be innovation, and innovation means change. This hands-on professional development workshop will focus on enhancing change leadership acumen, awareness and practices. Participants will identify their change leadership style, learn about the differences between change leadership and change management and discuss tactics to promote thriving through change.

11:50 - 12:20 pm Sessions

Accolade East 003

Project Management for the Non-PM

Robyn Parr
11:50 am to 12:20 pm

It’s becoming more common for employees with institutional knowledge to find themselves managing projects that are broad in scope and short on time; the assumption being that if we know the operations well, we are equipped to manage complex projects. Participants in this session will learn how to apply these skills from an experienced Project Manager. Leave with some great resources on how to approach your next project.

Accolade East 005

A Bad Case of Gastritis: How UOIT Academic Advisors Dealt with the Increasing Numbers of Final Examination Deferrals

Holly MacPherson, Kerry Morrison, Deborah Treftlin
11:50 am to 12:20 pm

The final examination period can bring great anxiety to students and we have seen an increasing number of deferral applications as students try to mitigate their exam stress. In this presentation, we will discuss identified trends in students deferring examinations and how we moved to a central process of student forms being submitted to the Registrar’s Office front line and away from Academic Advising offices.

Accolade East 007

Continual Student Involvement in Advising Practices

Brandon Wells, Carla Baptista
11:50 am to 12:20 pm

This presentation covers an integrated and holistic approach to improve advising for students in different stages of their academic program. We cover methods employed to collect meaningful information from students for the purpose of instituting ongoing improvements to advising practices. The scope of influence students have over academic programs can be limited in environments bound by interlaying policy structures and accreditation boards. However, through meaningful coordination between students and staff, students can still hold influence over advising, administrative policies, procedures and programs.

Accolade East 009

UWaterloo Community of Advisors: How We Got Here & Where We Want to Go

Luke Balch, Katie Schulz
11:50 am to 12:20 pm

In 2015, the University of Waterloo established a Community of Advisors that provides staff and faculty the opportunity to discuss best practices in advising and hosts an annual advising conference and monthly coffee chats. During this session, we will discuss how we facilitated the creation of this group as well as how the creation of a new Cross-Campus Advising Specialist position has helped support the advancement of the advising strategy at the University of Waterloo.